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US Airways is currently conducting an in-house investigation after their verified Twitter account responded to an irate passenger with a picture of an unknown woman inserting a toy 777 airplane into her vagina.

The Internet has allowed customer complaints to be expedited greatly thanks to services like Twitter. User @ElleRafter gave the airline company a 140-character eyeful for their experience of substandard service after a plane leaving Charlotte Douglas International was sidelined for an hour before it took off for Portland International Airport.

“Is this the sort of service that I should expect now that you merged with AA and are part of #OneWorld? If so, no thanks!!,” Rafter bellowed, which received subsequent apologies from the handler of the US Airways account. After the disgruntled traveler accused them of not responding to each and every one of their bitch sessions, the dynamite went boom with US Airway’s next reply.

“We welcome feedback, Elle. If your travel is complete, you can detail here and follow-up:” with the XXX image attached to it. Immediately, Twitter reacted with multiple retweets and favorites, before US Airways had the common sense to take it down. There was also a profuse apology: “We apologize for an inappropriate image recently shared as a link in one of our responses. We’ve removed the tweet and are investigating,” the account stated.

Plenty of jokes followed and one Twitter user struck comedy gold by using his key attention to detail saying, “Looks like it was a crash landing at CLT.” If you got it, good for you. If you didn’t, bless your innocent heart.

If the recount sounds as ridiculous as you think it is, it’s actually much worse. Hit the gallery and brace yourself for some semi-NSFW shenanigans.

Photo: Twitter

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